Terms of Service

2. Services

Strados.ai provides AI-powered assessment services for businesses. We offer both free and paid service tiers. The scope and pricing of each tier are displayed on our website at the time of use or purchase. We also arrange implementation services for the opportunities identified in a paid report: they are sold by Bodhi8 Ltd and delivered through independent implementation partners, under section 7.

3. Eligibility and Accounts

Our paid services are intended for business professionals acting in a professional capacity. By purchasing a service, you represent that you are authorized to act on behalf of the company being assessed. To access paid services, you must create an account using a valid email address. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Pricing and Payment

All prices are displayed in euros (EUR) and include applicable taxes as required by law. VAT is calculated automatically based on your location and business status, in compliance with EU VAT regulations. Payments are processed securely through a certified third-party payment processor. Your payment card details are never stored on our servers. A purchase confirmation is sent upon successful payment. Implementation services are the exception: their price is agreed per offer, they are invoiced by Bodhi8 Ltd and paid by bank transfer in the parts set out in section 7, and VAT is applied on the invoice as the law requires.

5. Service Delivery

Upon purchase, you will be guided through our assessment process. Your personalized report is generated after all required steps are completed and is delivered digitally via your account dashboard and email. Implementation services are delivered by the selected partner after the introduction, in the way section 7 describes, and are complete when you confirm the delivery or it counts as confirmed under section 7.7.

6. Right of Withdrawal

Our paid assessment services are digital content products. Production of your personalized output begins immediately upon your confirmation and data submission. By completing your purchase and submitting your data, you expressly consent to the immediate delivery of digital content and acknowledge that you waive your right of withdrawal in accordance with Article 16(a) of EU Directive 2011/83/EU. No refunds are available after confirmation. Please refer to our Refund Policy for details on exceptions. Implementation services are services, not digital content, and are offered to businesses (section 3), to which the consumer right of withdrawal does not apply; a confirmed implementation offer can be cancelled only as section 7.10 allows. If you are nevertheless entitled by law to a right of withdrawal, that right prevails over this section, you ask us to begin the work during the withdrawal period, and you pay for what has been delivered if you withdraw.

7. Implementation Services

7.1 Your report may identify opportunities that can be implemented. Through Strados.ai you can ask for an offer to implement one of them. Implementation services are sold by Bodhi8 Ltd and delivered by an independent implementation partner that we select together with you: we put one partner's offer to you at a time and you confirm or decline it. Your contract for the implementation is with us. The partner delivers the work on our behalf, is an independent business rather than our employee or agent, and is bound to us by the Strados Partner Programme Agreement.

7.2 An offer states a firm price in euros and names the four phases of the work: kickoff and setup, build, data and testing, training and handover. It shows no hours and no rates, and it does not name the partner. The savings and return figures shown beside the price are estimates calculated from the data in your own report at the offered price; section 9 applies to them and they are not a promise of results. VAT, where due, is shown on the invoice.

7.3 An offer stays open until you confirm or decline it, or until we withdraw it. We may withdraw an offer before you confirm it, for example because the partner is no longer available, and we may then put another offer to you.

7.4 You confirm an offer on the offer page. By confirming you accept the price and the scope described, you agree that we share your contact person's name and email address and your company name with the selected partner once the deposit is paid (section 10), and you accept these terms in the version then in force. We record the version of these terms you accepted and the time of your acceptance. A confirmation binds you and us; you may cancel it only as section 7.10 allows.

7.5 When the agreed price is €500 or more, we invoice a deposit of 30% when you confirm and the balance of 70% after the kickoff; the work proper begins once the balance is paid. When the agreed price is under €500, we invoice the whole amount when you confirm. We issue every invoice and you pay us by bank transfer within the term stated on the invoice. You never pay the partner directly for work under these terms, and the partner never invoices you for it.

7.6 Nothing happens before the deposit is paid: no introduction, no work. Once we have received it, we introduce you to the partner by email with a Strados address in copy. From then on that email thread is the channel for the engagement, and you keep the Strados address in copy until the delivery is confirmed. The introduction lists what you provide (access, data, people and decisions) and the acceptance criteria against which you will confirm the delivery. You hold the kickoff with the partner and provide what is listed without undue delay; time lost because an input was missing is not our responsibility and does not reduce the price.

7.7 The partner delivers the work described in the build plan so that it meets the acceptance criteria. When the partner marks the work as delivered, you receive the acceptance criteria as a checklist and have three working days (Monday to Friday) to confirm the delivery or to tell us that something is missing; we remind you after two. If you do neither, the delivery counts as confirmed at the end of the third working day. Your confirmation, or the automatic confirmation, closes the engagement and fixes what is owed. It does not take away rights you cannot waive under applicable law.

7.8 If you tell us that something is missing, the automatic confirmation stops and we speak with you and with the partner. We then either record your confirmation, where the acceptance criteria are met, or return the engagement to delivery: the partner completes the missing items that fall within the acceptance criteria at no extra charge, marks the delivery again, and the three working days run again. Work outside the acceptance criteria is new work and needs a new offer.

7.9 If the partner has not held the kickoff within ten working days of the introduction, or tells us before the kickoff that it cannot deliver, you choose between a replacement partner at the same agreed price, with what you have paid carried over, and a refund of everything you have paid us for that engagement. If the partner stops after the kickoff, we propose a replacement partner to complete the work; if you prefer, or if we cannot find one within ten working days, we refund the part of the price that corresponds to the phases not delivered, as we determine in good faith on the evidence. This is your remedy for a partner's failure to deliver, within the limits of section 11.

7.10 You may cancel a confirmed offer at no cost until the deposit is paid, by telling us in writing; we then close the request. After the deposit is paid and before the kickoff, you may cancel and we refund the deposit less the partner's documented preparation and our reasonable costs, together never more than one third of the deposit. After the kickoff the agreed price is due as invoiced; if you do not pay the balance, the engagement does not proceed and we keep the deposit. Nothing is refunded after the kickoff unless section 7.9 applies.

7.11 Our role in a disagreement between you and the partner about the delivery is to facilitate. We decide in good faith, on the acceptance criteria and the evidence that you and the partner give us, whether the delivery is accepted and what is owed. Our decision settles the engagement between you and us under these terms; it does not prevent you or the partner from taking a matter to the courts named in section 14.

7.12 The partner works in your systems, on your data and under your instructions. The access you grant the partner is yours to control and to revoke, and you keep a backup of your systems and data before the work starts. Where the partner processes personal data on your behalf in your systems, you and the partner put in place the data processing agreement the law requires, directly between you; we are not a party to it, we do not access your systems and we receive none of that data. The only personal data we disclose to the partner is your contact person's name and email address and your company name, at the introduction and with the consent you gave when confirming; from that moment the partner is an independent controller of it and is bound to us to use it only for the engagement, never for marketing, and to delete it within 24 months of the confirmation.

7.13 The partner's work depends on your systems, your data and your cooperation. The savings, hours freed and return figures shown with an offer are estimates derived from your own report, not a promise, and we do not guarantee that an implementation will achieve them.

8. Intellectual Property

All content on the Strados.ai platform, including text, design, graphics, software, and generated reports, is the property of Bodhi8 Ltd or its licensors and is protected by copyright and intellectual property laws. Your report is provided for your internal business use only. You may share it within your organization but may not resell, redistribute, or publicly publish it without our written consent.

9. Generated Content

Parts of our service output are generated using automated technology. While we strive for accuracy and relevance, automated content represents analysis based on the data you provide and should not be considered professional consulting advice. We recommend using the report as a starting point for further discussion with qualified advisors. We do not guarantee the accuracy, completeness, or suitability of any generated recommendations.

10. Data Protection

We process your personal data in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR). By using our services, you acknowledge that you have read and understood our Privacy Policy. When you confirm an implementation offer, we share your contact person's name and email address and your company name with the selected partner, with the consent you give on the offer page; the partner receives them at the introduction and is an independent controller of them, bound to us by the Strados Partner Programme Agreement. Data in your own systems that the partner works on is a matter between you and the partner (section 7.12). Our Privacy Policy names implementation partners among the recipients of your data.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Bodhi8 Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total aggregate liability for any claim arising from these terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim. For implementation services, our total aggregate liability for an engagement shall not exceed the amount you have paid us for that engagement; the partner delivers on our behalf and is responsible to us for the work, and claims about an implementation are made to us under these terms. We are not liable for loss of or damage to data or systems that you have not backed up as section 7.12 requires, for work the partner does outside the build plan at your request, or for delays caused by inputs you did not provide. Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

12. Termination

You may close your account at any time by contacting us. We may suspend or terminate your access if you violate these terms. Upon termination, your right to access the platform ceases, but completed reports remain accessible via their unique links for the data retention period specified in our Privacy Policy.

13. Changes to These Terms

We may update these terms from time to time. Material changes will be communicated via email to registered users. Continued use of the platform after changes take effect constitutes acceptance of the revised terms. An implementation engagement is governed by the version of these terms you accepted when you confirmed the offer, which we record together with the time of your acceptance.

14. Governing Law and Jurisdiction

These terms are governed by the laws of the Republic of Cyprus. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Nicosia, Cyprus, without prejudice to mandatory consumer protection provisions of your country of residence within the EU.

15. Contact

For questions about these terms, please use our contact form.

Entity: Bodhi8 Ltd, Nicosia, Cyprus